The Emotional Intelligence domain reflects the ability to recognize, regulate, and respond to emotions effectively. EI underpins leadership, collaboration, and conflict management. High emotional intelligence enables leaders to create psychologically safe environments where teams thrive, innovation flourishes, and difficult conversations become opportunities for growth.
Journey: Assess how well you manage emotions, handle stress, and build trust at work.
Key Benefits:
- Improved leadership effectiveness.
- Stronger team morale.
- Reduced conflict.
Key Takeaways:
- EI differentiates top leaders.
- Emotionally intelligent teams perform better.
- EI skills are learnable.
Abstract: Emotional intelligence research shows that emotion regulation and empathy predict leadership effectiveness beyond cognitive ability.
Goleman, D. (1995). *Emotional Intelligence*. Bantam Books.
90%
90% of top performers score high in emotional intelligence.
20%
Managers with high EI have teams with up to 20% higher engagement.
25%
EI training improves leadership effectiveness by approximately 25%.